Refund policy
Refund & Returns Policy
Last updated: 15 August 2026
At Bedora, we want you to be happy with your purchase. Please read this policy carefully before placing an order.
Returns We accept return requests within 30 days of the delivery date. To be eligible for a return, items must be unused, in their original condition, and in original packaging.
To initiate a return, please contact us at shopbedora@gmail.com with your order number and reason for return. We will respond within 2–3 business days with instructions.
Please note: as we work with international suppliers, return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Refunds Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.
Faulty or Incorrect Items If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will offer a replacement or full refund at no additional cost to you.
Non-Returnable Items The following items cannot be returned:
- Items returned after 30 days
- Items that have been used or damaged by the customer
Cancellations Orders can be cancelled within 1 hour of placement. After this window, your order may already be in processing and we cannot guarantee cancellation.
Contact For any returns or refund queries, please email shopbedora@gmail.com.